The heart of SMS is our customer service team. However, saying we have a customer service team is a bit misleading because, in fact, our entire organization of 80 full time professionals is a customer service team. But when you call us, you will talk to one of three professionals; Lisa, Ben, and/or Austin. The average length of service for those four managers is 8 years at SMS. That means when you talk to your contact, you will have a wealth of experience and knowledge at your service. That length of service also means that they love what they do. Call us to hear what that sounds like.